Support Request

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Fields highlighted in yellow and marked "Required" are necessary
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Verification Code:
(Required, enter the two letters
and two numbers)
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Company Name:
(Required)
Contact Name:
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Contact Email:
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Phone:
Fax:
Your Reference ID:
Product and Release Level:
(Required)
SQL or Progress Level:
(Required)
Menu (ID and description):
Type
(Required)
Problem Report
Enhancement Request
Question
Severity Code
(Required)
Severity 1 - System down, business threat, no circumvention
Severity 2 - Major problem, circumvention available
Severity 3 - Non-business critical function, no circumvention
Severity 4 - Non-critical function, circumvention available
Detailed Description
(Required; including
error messages,
errant behavior,
document numbers, etc.)

Can this issue
be reproduced?
No
Yes     (Describe above)
Attachments?     Date/Time sent:

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