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Supporting Employees: Life/Work Balance

Having been a manager for a number of years with very diverse teams (and also an employee with my own family) I have experienced both sides of family and other personal situations that impact work hours and productivity. As a manager, I think it is important to provide a supportive…

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User Groups: Take advantage of the opportunity Over the

Over the years, I have attended many user group conferences, some as a presenter and some as an attendee. Some were put on by the software vendor and some by user group committees. While they have all been different, they all had one thing in common: great business value. A…

Communication: The Key to Long-Term Relationships

I am fortunate to work for a company that has been in business for over 27 years. In the professional services industry, that is an eternity. We have had lots of success selling products and services to new clients, but what has really sustained us for that long are the…

Keep your project on track amid personnel changes

I have been doing this project management thing for a long time now – over 30 years – and the one constant, as they say, is change. One change that can have a huge impact on a project is personnel. Whether the project is a short (a few weeks) or…

S.M.A.R.T Goals – a Key Tool for ERP Implementations

As I am starting a new SAP Business One implementation, I am reminded (and am coaching the project team) of the importance of setting S.M.A.R.T. goals. When faced with something as potentially daunting as implementing a new ERP system, it is easy to set lofty, generic goals that are impossible…