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3 Key Questions to Ask Software Vendors (before purchasing an ERP System)

Back in 2015 I authored a whitepaper called “10 Questions to Ask Your Software Vendor”. I spent some time last week double checking to be certain it still had value and was pleased to see that all of the questions discussed are still important to ask before selecting an ERP…

About Digital Transformation (and its dirty little secret)

I’m sitting here early in the morning having coffee, listening to the ocean and thinking about “digital transformation”. Well, not exactly, but it seemed like an interesting way to start this post. If you read certain business publications, you may notice that virtually every software vendor and consulting firm are…

Great Product and Great Partnership

ACUMEN Vice President of Operations Mark Ownby recently returned from the annual SAP Innovation Summit held at the Caribe Royale Resort in Orlando April 18-20. ACUMEN is always represented at these events since so much information on product design and direction is provided during a very compact schedule. This year…

Technology Meets Reality; The People Stuff

In my first book “Points of Productivity; Turning Corporate Pain to Gain” I discussed the concept of a high availability order processing station as designed by a CEO at a large electrical distributor. Basically the idea was to allow distributors of certain products to share information and inventory by connecting…

The Promise; Words to Grow By

Last week I had the distinct pleasure of speaking with Morris Hartley, President of H&H Products in Orlando, Florida and his CFO Clayton Morris. We had several things to discuss but the subject quickly turned to what their team calls “Our Promise”. I was so impressed by the verbiage originally…

Dangers of the “Do Nothing” Option (and three realities of making the wrong decision)

Several years ago my partner Sandra Dube and I were the subject of a cover article in Enterprise Virginia magazine. On the cover she and I were pictured inside the sweltering Virginia House Museum holding actual medieval battle swords. It was agony, but that’s a different story for another day….

Teamwork from an Owner’s Perspective

This past week I had the occasion to share a lunch break with several people on our team at ACUMEN Corporation who just happened to be in the head office that day.  One of the guys, an SAP consultant and project manager, had put in a lot of hours with…

Pride in Partnership

This morning I was following my Sunday ritual of reading the paper and watching CBS Sunday Morning at the same time. While reading a particularly distressing article about political gridlock I happened to hear our partner SAP mentioned by the commentator on the program. That got my attention immediately. Turns…

Day Labor; Witnessing the Human Spirit

Every life takes twists and turns. Over the course of a lifetime we might even experience both feast and famine. I guess my opinion is that it’s important to understand how to handle each, and that’s based upon personal experience. I don’t know if you have ever driven by an…

Willing to Buy Coach

What follows in an excerpt from the book “The Willing to Buy Coach” which I co-authored with my friend and colleague Dan Schultheis who has convinced me of the importance of coaching in many walks of life. Our book, a follow-up to “Willing To Buy; A Questioning Framework for Effective Closing” will hit…